Principles of Responsible Gambling

Last update: 25.05.2023
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Responsible gambling is an approach to gambling that is fully aware of what is being done, how much involvement is being controlled and what risks are being taken. A key objective of responsible gaming is to prevent problems associated with addiction and other health harms.

Guidelines

Responsible gambling includes the following key principles:

How do you recognise a gambling addiction?

Gambling addiction or pathological gambling addiction is a condition in which control over gambling behaviour is lost and the game begins to negatively affect a person’s life. Below are some of the signs of gambling addiction:

How to help yourself

If you notice signs of gambling addiction, there are a number of things you need to do:

Gambling addiction test

Gambling addiction testing can help determine if you have a problem with gambling addiction. If you answer ‘yes’ to most of the following questions, this may indicate a problem:

  1. Do you spend more time playing games than you planned?
  2. Do you often play for longer than you planned?
  3. Do you forget about family, friends or hobbies because of the game?
  4. Do you feel the need to play with higher stakes to get the same level of excitement?
  5. Have you tried to reduce the time you spend playing or stop playing altogether, but to no avail?
  6. Do you often return to the game after big losses in an attempt to “win back”?
  7. Do you hide your gambling behaviour from family or friends?
  8. Do you feel stressed or anxious when you can’t play?
  9. Do you use gaming as a way to avoid problems or cope with stress?
  10. Does your work, studies or personal life suffer because of gaming?
  11. Do you borrow money or sell something to be able to play?

Answering yes to several of these questions may indicate that you have a gambling addiction. If you are concerned about your answers, consider contacting an addiction specialist or an organisation that helps people with gambling problems.

Operator liability

Responsible gaming on the part of the casino involves proactive action on the part of the gaming operator to prevent and minimise the harms associated with gambling. Here are some key aspects that casinos can implement to support responsible gaming:

Adhering to these principles helps to create a safe and responsible environment for players, minimising the potential harm from gambling activities.

Professional help

If you or someone close to you is struggling with a gambling problem, you can seek help from the following organisations:

FAQ

What is a gambling addiction?

Gambling addiction can lead to serious financial problems, damage to personal and professional relationships, and physical and mental health issues. In the long term, it can cause depression, anxiety and in extreme cases, suicidal thoughts.

Do casinos have a voluntary temporary blocking option?

Yes, many casinos offer a self-exclusion program in which users can voluntarily stop accessing gaming services for a certain period of time or indefinitely. To do this, simply contact the support team of your casino and request a temporary blocking of your account.

How do I recognise a gambling addiction?

Signs of gambling addiction include an increase in the time spent playing, a loss of interest in other activities, constant thinking about gambling and unsuccessful attempts to reduce the time spent playing.

What is responsible gaming?

Responsible gambling is an approach to gambling in which the player is aware of their involvement, controls their participation and accepts the risks involved.